Cox CommunicationsANV22A-3HA8WXC4 12/31/2510/14/2025FREE MOVIE

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FrankNaccarato @ September 11, 2017

To Make A Long Story Short And Sweet, The Past Four Days Were The Worst Days I've Spent Being A Cox Customer. The Main Problems I Was Experiencing Was My Inabilty To Use The House Land Line And Didn't Have Access To The Internet And My E-mail. After Talking To Just About Everyone From Cox Via The Phone And The Cox Store Located In The Worst Parking Lot In The World, I Was Getting No Where Fast And I Still Had The Problems. After A Couple Of Your Repairman Were No Shows With Appt. Days And Times Agreed Upon By Both Parties. I Finally Told The Cox Person I Was Talking To That I Wasn't A Happy Customer And Agreed With To Giving Cox One More Chance To Fix The Problems I Was Experiencing. The Appt. Was Set Up For Mon., 9/11 Between 8-10 AM. After I Hung Up I Promised Myself That This Final And Futile Attempt To Restore My Services Was Unsuccessful, I Would Collect All Of My Cox Equipment, Return It To The Cox Store, Closing My Account That Dates Back To The Early 1970's, And Calling It A Terrible Experience.Ten Minutes Went By And Suddenly Someone Was Ringing My Doorbell. To My Surprise, Two Gentlemen From Cox Said They Were There To Fix My Problems. They Were Polite, Professional, Competent And Were Able To Get Me Up And Running After Replacing The Modem Which I Had Just Picked Up From The Cox Store A Couple Of Days Ago. They Were Very Knowledgeable And Are Excellent Representatives Of Your Company, And I Would Appreciate It If You Relayed My Appreciation And Gratitude For Their Expertise To Them. They Are Both Excellent Representatives Of Cox And Should Somehow Be Rewarded For Their Service. It Is Because Of Them I Remain A Satisfied Cox Customer. Thank Them Again For The Fast Quality Of Service They Provided Me With And Keeping Me A Cox Customer, Thanks To All !!!

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